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AI chatbots and assistants

We build AI chatbots and assistants trained on your knowledge base, products, and tone of voice — capable of handling support, sales, and lead generation around the clock.

Why is this service important?

Customers expect instant answers. Without an AI assistant, leads slip away after hours, support queues grow, and your team burns out on repetitive questions.

  • ✓ 24/7 instant responses across web, Messenger and WhatsApp
  • ✓ Reduce support load by 50–70% on common questions
  • ✓ Capture and qualify leads automatically
  • ✓ Multilingual conversations out of the box

Who is this for?

AI chatbots and assistants suit businesses with steady customer inquiry volume, after-hours coverage needs, or scaling support without growing the team.

  • ✓ E-commerce stores with frequent product and shipping questions
  • ✓ Booking-based services — clinics, salons, restaurants, gyms
  • ✓ B2B companies wanting automated lead qualification
  • ✓ SaaS platforms needing 24/7 technical support

How can you benefit?

With a trained AI assistant that knows your products, policies, and tone of voice, you free your team from repetitive questions and stop losing leads after hours.

  • ✓ Reduce response time from hours to seconds
  • ✓ Save 50–70% on manual support work
  • ✓ Capture leads 24/7 with no missed inquiries
  • ✓ Higher customer satisfaction through instant answers

Frequently asked questions

How much does building an AI chatbot cost?

Basic chatbot starts at €750 setup + €100–250/month for hosting and maintenance. Advanced solutions with CRM integrations and custom logic are €2,000–5,000.

Which platforms does it work on?

We integrate on websites (web widget), Facebook Messenger, Instagram, WhatsApp, Telegram, Viber, and inside your own applications.

What languages does it support?

English, Bulgarian, German, Greek, Romanian and 50+ more. A single assistant can converse in multiple languages depending on the customer.

How is the AI chatbot trained on my business?

We train it on your website, product catalogs, FAQ docs, policies and real support ticket examples. We continuously fine-tune based on new conversations.

Can it hand off a conversation to a human?

Yes, the chatbot detects when it can't help or the customer wants a human, and automatically transfers the conversation to your team with full context.

Is it secure for sensitive customer data?

Yes, we use enterprise-grade models with GDPR compliance, data encryption and on-premises deployment options for sensitive sectors (healthcare, finance).