Last updated: April 8, 2026
GoFlowAI LTD (UIC: 208767012), with registered address at Varna, 59 Doctor Zhelezkvova St., represented by Marina Harvatova ("we", "us", "our"), is the data controller responsible for your personal data in accordance with Regulation (EU) 2016/679 (GDPR).
We may collect the following personal data: • Name and contact details (email, phone number) — when you fill out a contact form or use our chatbot • Technical data (IP address, browser type, device information) — automatically collected when you visit our website • Usage data (pages visited, time spent, interactions) — collected via cookies and analytics tools • Communication data — messages you send us through the chatbot or contact forms
We process your personal data for the following purposes: • To respond to your inquiries and provide our services • To improve our website and user experience • To send marketing communications (only with your consent) • To comply with legal obligations • To protect our legitimate business interests
We process your data based on: • Your consent (e.g., for marketing emails, cookies) • Performance of a contract or pre-contractual measures • Our legitimate interests (e.g., website security, analytics) • Compliance with legal obligations
We do not sell your personal data. We may share it with: • Service providers (hosting, analytics, email services) who process data on our behalf • Legal authorities when required by law All third-party processors are bound by data processing agreements in compliance with GDPR.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Request erasure of your data ("right to be forgotten") • Restrict processing of your data • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, contact us at contact@goflowai.ai
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: GoFlowAI LTD Varna, 59 Doctor Zhelezkvova St. Email: contact@goflowai.ai
